Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, and digital services to more than 4,200 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect more than 200 million people, creating a powerful network to enhance citizen engagement. By optimizing decision-making processes, Granicus strives to help government see better outcomes and a greater impact for the citizens they serve.
The Granicus Experience Group (GXG) is driven to help government agencies be more customer-centric. Whether assisting a resident, applicant or taxpayer, our mission is to empower government to build better customer experiences and get more value out of your Granicus civic-engagement technology.
GXG is the agency arm of Granicus’ larger Professional Services organization. We work hand-in-hand with our clients to maximize the value they get out of our products and develop strategic multichannel programs that inform, educate and compel your customers to take action. GXG produces agency-like, multi-channel digital communications, engagement, and collaboration strategies for civic and government organizations.
This position manages new and existing GXG-led projects and programs. The focus of the position is to lead project teams to complete client projects on time, and with overall quality. Communicating progress to the client, and managing communication between the client, GXG team members, and across multiple internal teams.
This role needs strong analytical skills, opinions on process improvements or innovations through project management, and experience managing strategic accounts, preferably in a digital agency-like environment. The ability to create, motivate, and meet deadlines is critical to the role.
An ideal candidate should be self-driven, experienced, able to effectively balance details with program and project goals and be deadline oriented. This role requires clear thinking, anticipation of problems, and strong communication skills. Ownership, initiative, solution-focused problem solving, strong people management, and proactive communication are key determinants of success in this role. This is a 12 month contract with the opportunity to convert to FTE!
Skills & Requirements
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.